Privacy Policy
At Zivaa Luxe, we value your privacy and are committed to protecting your personal information. When you shop with us, we collect necessary details such as your name, contact information, and payment details to ensure a smooth shopping experience.
How We Use Your Information:
- To process and fulfill your orders securely.
- To provide customer support and personalized recommendations.
- To send updates on new arrivals, promotions, and exclusive offers (only with your consent).
- To improve our website experience through analytics and user preferences.
We do not share or sell your information to third parties. Your data is stored securely, and transactions are encrypted for maximum protection.
For any questions about your data, please contact us at info@infozivaaluxe-com.
7-Day Return Policy
We want you to love your purchase! If you’re not completely satisfied, we offer a 7-day return policy for eligible items.
Return & Exchange Guidelines:
✔️ Items must be unworn, unused, and in original packaging.
✔️ Returns must be initiated within 7 days of delivery.
✔️ Custom or personalized jewelry is non-refundable.
✔️ Refunds are processed within 7-10 business days after approval.
How to Initiate a Return:
- Email us at info@zivaaluxe.com with your order details.
- Our team will review and approve the return request.
- Send the item back using a trackable shipping method.
- Once received, we will process your exchange or refund.
💎 Need assistance? Contact us anytime—we’re happy to help!